Privacy Policy

1. Scope

This policy applies to information handled by BWRT® Canada. Therapy appointments and clinical records booked through TherapyShift or Jane are governed by the privacy and consent documents provided through that clinical service. BWRT® Canada does not ask visitors to submit detailed clinical or health information through ordinary website forms or email.

2. Information we may collect

• your name, email address, telephone number, and other contact information;
• professional designation, registration, workplace, and training eligibility information;
• information included in training, consultation, or general enquiries;
• registration, attendance, payment, and administrative records for training events;
• technical information collected automatically by Squarespace or related website services, such as device, browser, IP address, cookies, and site-use information.

3. Why we collect information

We use personal information only for reasonable purposes connected with operating BWRT® Canada. These purposes may include responding to enquiries, assessing training eligibility, administering registration and payment, delivering training or consultation, issuing course information or certificates, maintaining appropriate business records, improving the website, and meeting legal or professional obligations.

4. Consent and limiting collection

By voluntarily submitting information, you consent to its collection and use for the purpose explained at the time. We aim to collect only the information reasonably needed for that purpose. You may withdraw consent, subject to legal, contractual, professional, or record-retention requirements.

5. Service providers

BWRT® Canada may use trusted service providers to operate the website and deliver services, including Squarespace, email providers, payment processors, scheduling systems, form services, and video-conferencing platforms. These providers may process information in Canada or other countries and may be subject to the laws of those jurisdictions.

6. Cookies and analytics

Squarespace and connected services may use cookies or similar technologies for essential site functions, security, performance, and analytics. Browser settings can be used to limit or delete cookies, although some website features may then work differently.

7. Disclosure

We do not sell personal information. Information may be disclosed to service providers who assist with legitimate business functions, where you have consented, where required by law, or where reasonably necessary to protect rights, safety, or security.

8. Safeguards and retention

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed completely secure. Personal information is retained only as long as reasonably required for the identified purpose and applicable legal, tax, contractual, professional, or insurance requirements.

9. Access and correction

You may ask to access or correct personal information held by BWRT® Canada, subject to applicable law. We may need to verify your identity before responding.

10. Email and website forms

Email is convenient but is not always secure. Please do not send detailed clinical, diagnostic, or highly sensitive personal information through the website or ordinary email. Training-interest forms should contain only the information requested.

11. External links

This website may link to external websites or services. BWRT® Canada is not responsible for the privacy practices, security, or content of third-party sites.

12. Contact

Questions, access requests, correction requests, or privacy concerns may be sent to training@bwrt-canada.ca.

13. Changes to this policy

This policy may be updated when services, technology, or legal requirements change. The current version will be posted on this page with its revision date.